Use case
FOI and EIR — answered on time, defensibly, at scale.
UK public authorities have a statutory duty to respond to Freedom of Information and Environmental Information Regulations requests. Smartbox handles the discovery, third-party redaction, and disclosure bundling so your IG team can focus on the public-interest questions, not the photocopier.
What FOI work involves
Where Smartbox helps.
Disclosure across multiple service areas
Children's services, adult social care, housing, planning, public health — most FOI requests touch more than one service. Information-barriered workspaces keep matters isolated and searchable.
Third-party redaction
Almost every FOI response has third-party personal data to remove. Smartbox detects and redacts at the entity level, across the full dataset in one operation.
Section-by-section exemptions
Reviewers annotate which exemption applies to each redacted item — captured in the audit log alongside the redaction decision.
EIR variants
Environmental information requests follow a different statutory framework. The platform handles both with case-type-aware workflows.
Local-authority context
One council, one audit story.
See FOI handling on your own data.
Walk through the workflow with a product expert.