News
Introducing Smartbox Gen 2: disclosure you can defend
Gen 2 is built for the step that decides whether a disclosure survives challenge. Early adopters from late October; general availability in January 2027.
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Blog & whitepapers
News, opinion, and customer stories.
Practical writing on subject access, freedom of information, redaction, and defensible disclosure — from the people who build the platform.
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Whitepapers
Turning DSAR Data into Strategic Insights
Turning DSAR Data into Strategic Insights Published on: Smartbox.AI Whitepaper, Author: Smartbox.AI Estimated Read Time: 5-7 minutes Data Subject Access…
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Product
How Smartbox.ai Handles DSARs 80% Faster
How Smartbox.ai Handles DSARs 80% Faster Published on: Smartbox.AI Blog, Author: Smartbox.AI Estimated Read Time: 5-7 minutes Data Subject Access Requests…
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Whitepapers
Why Contextual Filtering is the Future of DSARS (Whitepaper)
Contextual Filtering in DSARs: A New Standard for Compliance and Efficiency Published on: Smartbox.AI Whitepaper Author: Smartbox.AI Estimated Read Time…
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News
Smartbox.ai Partners with Hunter Healthcare
Smartbox.ai, the de-facto Subject Access Request solution in the Healthcare industry, has partnered with specialist advisory firm Hunter Healthcare. The…
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Insights
Proceed with Caution: AI Transcription Tools May Increase the SAR Workload
There is no doubt that the global AI transcription market is on a stellar path, with many reports claiming it is set to grow 14.5%
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News
A whirlwind 2024 for Smartbox.ai
The past 12 months has passed in a flash, but it has been a time of amazing milestones and achievements for Smartbox.ai. We have a lot of people to thank for…
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Insights
Streamlining DSARs for Legal Professionals with Smartbox.ai
DSARs are time-consuming and labour-intensive and involve processing large volumes of documentation in short timescales and to pressing deadlines. Each one…
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Insights
Why do we all give our private information away so freely when the stakes are so high?
The meteoric rise of social media platforms has brought with it an unwelcome guest – deepfake material – the implications of which are far-reaching, and
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Case studies
Smartbox.ai Lightens DSAR Load For Local Council Staff
Councils up and down the UK are managing vast amounts of data on a daily basis, and that is just the basics – the everyday
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Guides
Data Subject Access Requests Under GDPR and CCPA
But with the sheer amount of data being created in the world today, it is a constant challenge to keep it protected
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Case studies
How Smartbox.ai frees up frontline NHS staff by taking the headache away from DSARs
The NHS receives thousands of complex Data Subject Access Requests (DSARs) annually, which require extensive time and effort from frontline medical staff
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Guides
Sailing the stormy seas of FOIA, FERPA, HIPAA data challenges with Smartbox.ai
Public sector data requests are a minefield of legislation and compliance issues that can result in crippling fines and penalties for companies and…
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News
Smartbox.ai appoint Nustream as its first Gold Partner
As part of our partner-first strategy, we are pleased to announce the appointment of Nustream, the intelligent document solutions specialists, as our first…
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Product
Introducing C.O.B.R.A. – The P.I.I. and sensitive-data detection and risk analysis solution from Smartbox.ai
C.O.B.R.A. (the “Cyber Optimisation Breach Risk Analysis” solution from Smartbox.ai), helps Cyber Teams and Service Providers identify all Personally…
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Guides
Overcoming the top 10 DSAR challenges
Here are the top 10 DSAR challenges our customers have been telling us about. If they resonate with you, you are not alone!
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News
Smartbox.ai and Xerox form Strategic Alliance
We are pleased to announce that we have entered into a binding terms agreement with Xerox that will enable both parties to bring to market joint propositions…
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Guides
How to prevent DSARs becoming a bigger problem than they need to be
Responding to Data Subject Access Requests (DSARs) can be a daunting task, made more so by the 30-day response-deadline imposed by the ICO. However, it
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Product
Need help with your DSARs? Look no further
Need help processing Data Subject Access Requests (DSARs)? Don’t panic. We can help. The efficient processing of DSARs requires two key elements: The latest…
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Guides
Why and how to redact information in relation to DSARs, FOI and EIR requests
This blog contains a subsection of our whitepaper “Why and How to redact information in relation to DSARs, FOI and EIR requests”. The full paper
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Product
Automatic DSAR Data Detection and Deduplication
Automatic DSAR Data Detection To understand how to discover data more easily, it’s important to first understand where data typically resides. 10% of all data
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Product
DSAR Stakeholder Collaboration
While some DSARs are straight forward and can be managed by a single person, some are more complex and require input from multiple stakeholders, such
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Product
One-Click Redaction
When disclosing potentially sensitive information, there’s a general rule and it is simply, “If you’re not sure about it, redact it”. You can always un-redact
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Product
Secure Sharing of DSARs
When the hard work of preparing a redacted DSAR disclosure has been finished, the prepared bundle needs to be shared with the subject. There are
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Product
Tracking the Progress of DSARs
When a DSAR is received it needs to be processed and disclosed within 30 days, else penalties can apply. The ICO do sometimes grant extensions
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Case studies
“Improving the DSAR headache” case study
The Situation A very large public sector customer of ours was, and remains, under pressure to maximise the amount of time they spend delivering front-line
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Guides
10 checks to choosing the right DSAR technology for your organisation
Manually processing complex or large numbers of DSARs can consume a material amount of expensive human resources. A better way is to use specialist and
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Guides
How to improve your DSAR process in 7 steps
Responding to DSARs can be an avoidably arduous task. Here are 7 ways to ease the pain and improve the process. 1. Over collect
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Guides
7 hazards that need to be considered when disclosing information
Since the GDPR came into force, the general public have an increased awareness of their rights when it comes to their privacy and personal data
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Whitepapers
eGuide: Why and how to redact information in relation to SARs, FOI requests, and EIR requests
Lawyers, DPOs and HR Professionals handle a tremendous amount of sensitive information every day. We have talked to a lot of them about the challenges
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Guides
Data Deduplication
What is deduplication? Deduplication is the process by which redundant, replicated data is erased to save storage space and prevent it being processed…
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Guides
What is Optical Character Recognition (OCR)?
In its simplest terms, Optical Character Recognition (OCR) is the conversion of an image to text. OCR utilises technology to identify text characters within a
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Guides
What is Defensibility?
If you’ve had the dubious pleasure of attending any of my presentations over the past few years, you may very well have noted the emphasis
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Guides
Subject Access Requests: what data do I need to disclose?
First of all – when in doubt you should check with the appropriate authority or qualified legal advisor on your requirements. It’s important to realise
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Guides
What is Redaction?
At its core, the concept of redaction has been around for a long time. It is the process of making key information in a document
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Start now. Go live on Gen 2.
Choosing and approving a disclosure platform takes time. Start the conversation now, and plan your move around general availability in January 2027.