The platform
A complete data analysis and compliance platform for regulated UK organisations.
Smartbox.ai is built on a catalogue of 50+ operations that ingest, understand, and route any file — text, image, audio, video — and let your reviewers find, redact and disclose what matters.
Trusted by law firms, NHS trusts, councils, and academy trusts
- Paris Smith LLP
- NHS Bradford District Care
- NHS Foundation Trust
- Multi-Academy Trust
- UK council
- FCA-regulated firm
Capabilities
What the platform does.
Six capability families compose into every Smartbox workflow.
Universal ingest & understanding
Native + OCR text extraction. Table extraction from PDFs and images. Audio transcription with speaker diarisation — applied to both audio files and the audio track of video files, so spoken content becomes searchable. Image captioning. Primary support for English, with additional languages supported.If it's a file, we ingest it; if there's text or speech, we make it searchable.
Comprehensive PII & sensitive-data detection
14 entity detectors covering names, salutations, dates, money, addresses, postcodes, phone, email, URLs, payment cards, SSN / IDs, company names, passwords / secrets — across text, tables and images, and across the transcripts of audio and video files. Add your own dictionaries and regex rules; we do not assume our list is complete.Bulk redaction & secure disclosure
Redact at scale by entity, pattern, or saved rule, with reviewer approval logged on every decision. Disclosure bundles auto-generated with paginated index, redaction key, and audit trail.Configurable workflows
Define your own workflows for DSAR, FOI, investigations, ISO 27001 control evidence, HR cases. Custom forms, custom email templates, ticket-per-case audit trail. The platform fits your process, not the other way around.Workflows Pack — sold separately.
Secure working environment
Tenant isolation, encryption at rest and in transit, SSO and MFA, role-based access, information-barriered workspaces per matter, full immutable audit log.Defensible by design
Cryptographic chain of custody on every file. Deterministic AI — same input always produces the same output. Reproducible across reviewers, defensible at audit and at Tribunal.
Use cases
One platform. Every job that involves sensitive data.
Subject Access Requests
Handle DSAR / SAR responses end to end, from intake to disclosure, on a defensible audit trail.
Learn moreFreedom of Information
FOI and EIR disclosure for public authorities, with collaborative review and bulk redaction.
Learn moreInvestigations
HR cases, internal misconduct, market abuse, M&A disclosure, regulatory submissions — with a reconstructable record of every decision.
Learn moreBreach forensic assessment
Tell the ICO what was in an exfiltrated dataset, accurately, within the clock.
Learn moreEvidence disclosure
Disclosure bundles for police and prosecutions, including audio and video transcription.
Learn moreCompliance workflows
ISO 27001 control evidence, recurring audit packs, supplier due diligence — productised and tracked.
Learn more
See the platform on your own files.
A 30-minute demo with a product expert.