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Smartbox.ai Gen 2 is in beta. General availability January 2027. Join the beta

Smartbox.ai

02 · Control risk

Decisions you can defend.

A reason for every redaction, a clock on every case, and a gate every production passes before it leaves. When someone challenges a disclosure, the answer is already on the record.

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A document in the redaction viewer. Each redaction is labelled with its exemption, and detected people, organisations and dates are listed with a basis and a redact action.

Validate

Every production set passes the gate.

Before a production set leaves, Smartbox validates it. Finalised copies are re-read and checked against what you chose to redact, anything unresolved is flagged, and nothing leaves except through one release point.

Productions are numbered across volumes, watermarked, and sealed with a hashed manifest.

Production set · Volume 3Gate · 1 to resolve
  • Passed: Every redaction has a recorded reason
  • Passed: Finalised copies match the decisions made
  • Passed: Numbering continuous across volumes
  • To resolve: One document has an open blocker comment

SLA support

A clock on every case.

Statutory and contractual deadlines are built in and always in view. When a clock pauses, it records why — so the timeline stands up if the regulator asks.

Work together

Work that moves on comments.

A question, a blocker or a hand-off in a comment moves the work on. Assign documents to a person or a team, and see every queue by stage.

The case conversation, with a blocker banner and comments in a thread.
A question comment on a video, asking whether a section should be redacted and whether voice masking is better.

Govern

Hold it, keep it, record it.

Information governance belongs with the work, not in a separate spreadsheet.

Legal hold

Holds block deletion and release while a matter is live, and the hold is on the record.

Retention schedules

Decide how long each kind of case and its material are kept, and let the schedule act.

ROPA support

Your Record of Processing Activities, kept alongside the work it describes.

Oversee and prove

See the exposure now. Prove the work years later.

Case dashboards show what has been found, redacted and is still exposed. Every lifecycle event is recorded, with each redaction’s reviewer and the document’s hash.

A case dashboard with detections by category, data minimisation, redactions applied, detections still exposed, case activity and email networks.
A document's chain of custody, listing each event with who did it and when.
  • A person decides

    The platform proposes; your reviewers decide. No AI model decides what is withheld, and the same input always gives the same result.

  • Burned into the file

    Redactions are burned into a new copy and checked again before anything is released.

  • Provable years later

    Every lifecycle event is hash-chained, every redaction is recorded with its reviewer, and every access is logged.

Beta open now · General availability January 2027

Take control of your next case.

Join the Gen 2 beta, or see it working on your kind of material in a 60-minute demo.

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