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Smartbox.ai

Regulatory technology platform

Detect, dedupe, and redact sensitive data — at scale.

Smartbox.ai finds personal data across millions of files, redacts it accurately, and gets compliant disclosures out in days — for SARs, FOI, investigations, breach reporting, and evidence bundles.

Trusted by law firms, NHS trusts, councils, and academy trusts

  • Paris Smith LLP
  • NHS Bradford District Care
  • NHS Foundation Trust
  • Multi-Academy Trust
  • UK council
  • FCA-regulated firm
British Data Awards 2024 — Winner

The platform

Smartbox.ai is the data analysis and compliance platform UK organisations use to do regulated work at scale.

One platform. Fifty-plus operations across documents, images, audio and video. Whatever you have to disclose — to a data subject, to a regulator, to a court — Smartbox helps you find it, redact it, and disclose it.

  • Ingest anything
  • Detect 14 categories of personal data
  • Bulk redact
  • Workflow it
  • Audit it
Explore the platform

Why Smartbox

Why teams choose Smartbox.

  • 01

    Defensible by design

    Cryptographic chain of custody on every file. Deterministic AI: the same input always produces the same output. An immutable audit log of every reviewer action.

  • 02

    At scale, on time

    Process terabytes of mixed-format data — documents, scans, dictation, video — without breaking statutory deadlines.

  • 03

    One platform, one audit story

    Replace point tools across DSAR, FOI, investigations and breach response with a single platform that procurement, security and audit can all sign off.

How it works

Collect, review, disclose — without leaving the platform.

  1. 01

    Collect

    Upload files in any format — emails, PDFs, scans, handwritten notes, audio, video. Smartbox automatically reads, transcribes, catalogues, and classifies what's inside, fingerprinting every file with SHA3-256 at first byte and starting its custody chain there.

  2. 02

    Review

    Personal data is highlighted and grouped across 14 entity categories. Add notes, collaborate across the team in information-barriered workspaces, and apply thousands of redactions across an entire dataset in one click.

  3. 03

    Disclose

    Share the redacted disclosure via a secure link. Pre-disclosed documents are saved as flat images that cannot be un-layered. The audit log is exportable for the ICO, the Tribunal, or your internal audit team.

Customer outcome

Less to review. Less to spend. Deadlines met.

COST PER REQUEST

£17

The cost of answering a subject access request, down from around £1,258 handled manually — roughly 52.5 hours of staff time per request.

Source: How Smartbox.ai frees up frontline NHS staff

REVIEW SET

63%

of a typical DSAR dataset is duplicated content, removed automatically before anyone begins reviewing.

Source: How to improve your DSAR process in 7 steps

RESPONSE TIME

75%

faster response at a high-security psychiatric hospital, with improved accuracy and reduced risk.

Source: How Smartbox.ai frees up frontline NHS staff

What our customers say

It is important that technology assisted solution has the necessary tools to help our lawyers review, redact and prepare datasets quickly, accurately, and competitively. Smartbox.ai gives us everything we need – and more.
Sarah HayesEmployment Department, Paris Smith LLP

See Smartbox on your own files.

A 30-minute demo with a product expert. No deck. We'll use sample data of the kind your team handles — SAR bundles, medical records, FOI material, investigation corpora.

Book a demo

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