01 · Control your data
Know what you hold.
- Forensic collection from a wide set of sources
- Email routing and an inbox for every case
- Video, audio and better spreadsheet support
- OCR for images embedded in documents
- No limit on pages per document
Smartbox.ai Gen 2 · Now in beta
Rewriting the rules of disclosure.
Smartbox.ai is the AI redaction and disclosure platform for subject access, FOI and EIR, public inquiries, criminal and civil disclosure, and health records.
- 1 · FindThe topic map shows what is in scope before anyone reads a page.
- 2 · Review & redactA reason for every redaction, in documents, video and audio.
- 3 · Release and proveValidated at the gate, released once, every decision on the record.
The old rules, and the new ones.
Disclosure software grew up around workarounds. Gen 2 starts again from the work itself.
The old ruleGen 2
Read everything to find anything.See the shape of the case first, on the topic map.
Every request pushed along by hand.Workflows that run end to end, from the first email.
Video goes out to a specialist.Video and audio redacted where you redact documents.
Long documents get split to fit.No limit on pages per document.
Deadlines live in a spreadsheet.SLA clocks built into every case.
Case emails live in someone’s inbox.Every case has its own inbox, recording every communication.
Check the bundle by eye.Production sets validated before they leave.
One screen for every role.Simple, Normal and Advanced experiences, by role.
Costs you only see at the end.Credits you can see, and control, as you go.
The topic map
Understand a case before you read a page.
Unsupervised machine learning reads every document and draws the case as a landscape of themes and topics, laid out across time. Scope a request, find what matters and set aside what doesn’t, in minutes rather than weeks of reading.
Themes, topics, detail
Zoom from the broad shape of a case to one thread of correspondence.
Topics across time
The timeline shows when each topic was live, so a date range is a click, not a query.
Keywords and counts
Each topic shows its documents, keywords, language and date range.
Act on a topic
Send a topic to review, cull it from scope or open its documents in the workbench.
See the topic map on your own material.
Giving you control.
Gen 2 is built around three controls every disclosure team needs, from the first email to the last page released.
02 · Control risk
Decisions you can defend.
- Production sets validated before release
- SLA clocks on every case
- Legal hold and retention schedules
- ROPA kept alongside the work
- Comment-driven workflows and assignment
03 · Control costs
Spend where it matters.
- Credit-based billing, with the balance in view
- Bulk redaction across a whole case
- Configurable near-duplicate detection
- NIST list support takes system files out of review
- End-to-end workflows, from the first email
Dynamic, configurable workflows
Automated from the first email.
Email routing opens the case and starts its workflow: acknowledgement, identity and scope, hold, collection, analysis, redaction and release. You decide where a person steps in.
How workflows work
- Email routed
- Acknowledged
- Requester form
- Your rules
- Hold and collect
- Analyse and cull
- Redact and review
- Validate and release
See a workflow run end to end, from the first email.
Video and audio
Body-worn video, CCTV and calls, redacted where you work.
Transcribe and redact video, body-worn video and CCTV on the same platform as the rest of the case. Redact sound and picture separately, and follow a moving subject.
- Separate sound and picture lanes on one timeline
- Cover faces, names and on-screen detail
- Comments pinned to the moment they’re about
Dynamic dashboards
Your day, and your case, at a glance.
Dashboards that move with the work: one for each person’s queue, one for each case’s exposure.
Everything new in Gen 2.
- ● Data
- ● Risk
- ● Costs
- ● Experience
- ● Data
Topic map
Unsupervised machine learning maps every document into themes and topics.
- ● Data
Forensic collection
Collect from a wide set of sources, with chain of custody from the start.
- ● Data
Email routing
Requests that arrive by email open the right case and start its workflow.
- ● Data
Per-case inboxes
Every communication about a case, recorded with the case.
- ● Data
Video and audio
Redact faces, voices and on-screen detail alongside documents.
- ● Data
Better spreadsheets
Workbooks reviewed and redacted as reliably as documents.
- ● Data
Unlimited pages
No limit on pages per document, however long the file.
- ● Data
OCR for embedded images
Text inside images in documents and emails is read and searchable.
- ● Data
Document comparison
Two documents side by side, with every difference shown.
- ● Risk
Production validation
Every production set is checked at the gate before it leaves.
- ● Risk
SLA support
Statutory and contractual deadlines tracked on every case.
- ● Risk
Comment-driven workflows
A question or a blocker in a comment moves the work on.
- ● Risk
Assign to people or teams
Hand documents to a person or a team, and see every queue.
- ● Risk
Legal hold
Holds block deletion and release while a matter is live.
- ● Risk
Retention schedules
Decide how long each case is kept, and let the schedule act.
- ● Risk
ROPA support
Your Record of Processing Activities, kept with the work it describes.
- ● Risk
Dynamic dashboards
Personal and case dashboards that update as the work moves.
- ● Costs
Credit-based billing
Spend credits on what each case needs, with the balance in view.
- ● Costs
Bulk redaction
One decision applied to every matching instance across a case.
- ● Costs
Near-duplicate detection
Set the similarity you want, and review the same content once.
- ● Costs
NIST list support
Known system and software files are taken out of review.
- ● Costs
Dynamic workflows
Configurable workflows, with forms, emails and branches, automated end to end.
- ● Experience
Role-specific experiences
Simple, Normal and Advanced modes, so each role sees what it needs.
- ● Experience
Dark mode and themes
An enhanced interface built for long days of review.
And more.
Everything in the beta
What would Gen 2 cost for your caseload?
Your data stays yours
Your data stays yours.
Disclosure means handling the most sensitive material an organisation holds. These are the promises we make about it.
Security & complianceNever shared with third-party AI providers
We never share your data with third-party AI providers.
Ethically trained AI
Our models are trained on our own content, on synthetic data we generate, and on sources we hold written authorisation to use. Never on customer material.
Encrypted at rest and in transit
All data is encrypted at rest with AES-256 and in transit with TLS 1.2 or later.
UK-only processing
Your data is processed in the UK.
Trusted by teams who answer to regulators
“With Smartbox.ai, we reduced our SAR response time from weeks to just a couple of days.”
- ISO/IEC 27001 certified
- Cyber Essentials Plus
- UK-only processing
- British Data Awards 2024 — Winner
Beta open now · General availability January 2027
Take control of your next case.
Join the Gen 2 beta, or see it working on your kind of material in a 60-minute demo.
