For NHS trusts and private healthcare
Put clinicians back on patient care.
Smartbox automates SAR response and medical-records redaction, so frontline staff stop drowning in admin and start meeting deadlines.
Benefits
Why healthcare teams pick Smartbox.
Hit your statutory deadlines
Centralised dashboard, automated workflows, and bulk redaction handle terabyte-scale responses without breaking the clock.
Read handwritten notes and dictation
Smartbox OCRs scanned medical records and transcribes clinical dictation — typed, handwritten, or spoken content is all searchable and classifiable.
Reduce trauma exposure
Risk indicators steer reviewers around the most traumatic content unless they need to handle it.
Customer outcome
36,000 files down to the 374 that mattered.
Smartbox Gen 2
Redaction is the easy part.
Gen 2 is built for the step that decides whether a disclosure survives challenge: proving what was withheld, why, and who decided. Early adopter programme from the end of October 2026; general availability January 2027.
Start now. Go live on Gen 2.
Choosing and approving a disclosure platform takes time. Start the conversation now, and plan your move around general availability in January 2027.