For NHS trusts and private healthcare
Put clinicians back on patient care.
Smartbox automates SAR response and medical-records redaction, so frontline staff stop drowning in admin and start meeting deadlines.
Benefits
Why healthcare teams pick Smartbox.
Hit your statutory deadlines
Centralised dashboard, automated workflows, and bulk redaction handle terabyte-scale responses without breaking the clock.
Read handwritten notes and dictation
Smartbox OCRs scanned medical records and transcribes clinical dictation — typed, handwritten, or spoken content is all searchable and classifiable.
Reduce trauma exposure
Risk indicators steer reviewers around the most traumatic content unless they need to handle it.
Customer outcome
36,000 files down to the 374 that mattered.
A single DSAR takes around 52.5 hours to process by hand, at roughly £1,258 a request. One NHS customer reduced a 36,000-file dataset to the 374 relevant files; a high-security psychiatric hospital cut its response time by 75%.
See SAR response on NHS data of your scale.
Walk through the workflow with a product expert.