For councils and local authorities
One platform for FOI, EIR and SAR — across every service area.
Children's services, adult social care, housing, planning. One council, one audit story. Smartbox replaces a different spreadsheet tracker per service with one platform — and keeps information barriers between services enforced by the platform, not by goodwill.
Benefits
Why councils pick Smartbox.
Never miss a deadline
Central dashboard tracks every FOI, EIR and SAR — every owner, every deadline.
Cut effort across services
Bulk discovery and redaction work the same way in every service area; reviewers move between matters without retraining.
Stand up to scrutiny
Every disclosure is logged and defensible if the ICO asks.
Smartbox Gen 2
Redaction is the easy part.
Gen 2 is built for the step that decides whether a disclosure survives challenge: proving what was withheld, why, and who decided. Early adopter programme from the end of October 2026; general availability January 2027.
Start now. Go live on Gen 2.
Choosing and approving a disclosure platform takes time. Start the conversation now, and plan your move around general availability in January 2027.